Lemon & Leaf

How a designer’s love for lemonade curbed shopping cart abandonment

How a designer’s love for lemonade curbed shopping cart abandonment

FOR
Lemon & Leaf
TYPE
Beverage Retail (CPG)
PERSONALITY
Energetic, Playful, Stylized
Lemon & Leaf Strawberry & Rooibos Chai and Coconut Lime & Thai Tea cans on fruit against a blue sky.Lemon & Leaf Strawberry & Rooibos Chai and Coconut Lime & Thai Tea cans on fruit against a blue sky.
SERVICES
Creative Direction
Content Strategy
Logo & Identity

Brand Guidelines
Web & UX/UI Design
Packaging Design
Illustration

Social Design
ROLE
Art Director and Lead Designer
IMPACT
A new UX benchmark

Flows that capture conversions
Creating brand fandom
All outcomes
Lemon & Leaf is a conceptual beverage brand specializing in lemonade and tea fusions. They’re inspired by global ingredients, communal experiences, and social responsibility. They’ve crafted a product and market reputation defined by positivity, playfulness, and curiosity.

Lemon & Leaf was designed to fill an underserved market niche, and to solve for UX/UI shortcomings seen in competing direct-to-consumer beverage websites.
A woman in a yellow jacket and knitted hat smiling in bright sunlight.
The Lemon & Leaf shop page headed "Meet the squad", showing flavour variants and prices.
Ripe fruit growing on a sunlit tree branch.
A mobile order confirmation screen reading "Thanks for your order!" above an order summary.

Strategy

Introduction
Hi, I’m the designer who loves lemonade 👋 It’s a classic American refreshment—bright, tart, sugary, nostalgic. While I love the classics, sometimes I wish there were more varieties available, but you almost always see the same flavor choices in stores and on shelves.

That lack of variety sparked the idea for a new drink company. I was inspired by one of my favorite restaurants in Phoenix that has a hatch chili yuzu lemonade. It’s savory, vegetal, and warming—I’ve never found another lemonade like this one, and I wanted to build a brand that puts unique drinks like this into the hands of everyday consumers.
A hand holding a Lemon & Leaf Yuzu & Green Tea can in front of green foliage.
Project objectives
Build a beverage brand for an underserved niche
I also love mixing lemonade with iced tea. At the time of project launch, the ready-to-drink (RTD) landscape lacked a major player dedicated solely to the tea-lemonade blend. The companies that do offer a tea-lemonade blend always have the same flavor profiles with no greater wow factor. So, I set out to build a conceptual beverage brand specializing in lemonade and tea fusions inspired by flavors from around the world.
Solve UX and UI shortcomings of identified competitors
Competitor analysis revealed that many direct-to-consumer beverage websites suffer from unclear product-finding paths, as well as checkout environments that are complex or have no visual brand identity—all factors likely contributing to shopping cart abandonment. To resolve this and set my brand up for success, I focused on lowering the perceived effort of the checkout by minimizing steps, building trust, increasing user engagement, and maintaining a branded environment.
A smiling woman with long hair, shown in a circular crop.
Customer Profile
Age
18–24 and 25–44
Gender
Any
Education
HS Diploma/GED
Income
>$45,000
Location
United States
Goals
  • Seeking new flavors and culinary experiences
  • Seeking inventive, high quality drinks to share with friends and family
Motivations
  • Having influence in online and/or in-person “foodie” groups
  • Belonging to a brand “fan club” or subscription
  • Personalized retail experiences
Concerns
  • Intimidated by complex mixology at home
  • Finding reliable product and food reviews
  • Confusing online checkout processes
  • In-store availability
Interests
  • Community and 
meeting new people
  • Recycling and sustainability
  • Social media
  • Travel and exploring 
different cities
Target audience
The new beverage brand would target socially active, cosmopolitan “foodie” consumers who seek new flavors to share with others. They’re bored by one-note sugary sodas, but intimidated by complex mixology at home. They want a fun beverage that’s convenient, but doesn’t sacrifice flavor depth.
Competitor SWOT: AriZona Beverages
Strengths
  • Widely recognized brand
  • Licensed the “Arnold Palmer” trademark
  • Low 99¢ product cost
  • All natural ingredients
  • Large product portfolio
  • Strong distribution network
Weaknesses
  • Lack of advertising and marketing
  • Limited in-store presence
  • Brand dilution risk
  • Heavily reliant on legacy flavors
  • Low price point introduces “cheap” stigma
  • Limited premium positioning
Opportunities
  • Hard tea lines
  • Positioning on sustainability
  • International growth
  • RTD beverage popularity surge
  • Growing “foodie” market
  • Fan club models to deepen engagement
Threats
  • Supply chain risks
  • Inflation risk with 99¢ mode
  • Legislation taxing sugary beverages
  • Low margins lead to poor shelf placement
  • Increased competition
  • Climate change affects agricultural production
Competitor SWOT: Calypso
Strengths
  • Widely recognized brand
  • Drinks can be used as a cocktail mixer
  • Owns the “flavored lemonade” niche
  • 2018 rebrand lifted revenue
  • Large in-store presence
  • Glass bottles with vibrant liquids add appeal
Weaknesses
  • Premium cost structure
  • High sugar content
  • Limited brand scale
  • Glass bottles limit e-commerce viability
  • Tropical theme limits appeal
  • Perception pigeonholed as a seasonal drink
Opportunities
  • Zero sugar line
  • Acquisition of Mela Water
  • Brand licensing potential
  • International growth
  • RTD beverage popularity surge
  • Growing “foodie” market
Threats
  • Supply chain risks
  • Private equity involvement
  • Legislation taxing sugary beverages
  • Economic downturn
  • Increased competition
  • Climate change affects agricultural production
Competitor SWOT: Pure Leaf
Strengths
  • Moderately recognized, brand heritage
  • All natural ingredients
  • Backed by PepsiCo’s logistics network
  • Zero-sugar/zero-calorie
  • Strong sustainability narrative
  • Premium positioning
Weaknesses
  • Limited flavor diversification
  • Traditional perception
  • Plastic reliance
  • Price premium
  • Competition from home brewing
  • Shelf-stable reality vs. “real brewed” claims
Opportunities
  • Eco-packaging
  • Wellness or functional tea lines
  • Hard tea lines
  • Global expansion
  • RTD beverage popularity surge
  • Growing “foodie” market
Threats
  • Supply chain risks
  • Undercut by generic brand lookalikes
  • RTD tea market is saturated
  • Economic downturn
  • Consumer loyalty to larger name brands
  • Climate change affects agricultural production
1/3
Competitor analysis
The market lacks a specialist for the tea-lemonade blend, leaving the category divided between broader competitors. After analyzing product lines and market segments, I identified AriZona Beverages as the direct competitor, accompanied by indirect competitors Calypso (only lemonade) and Pure Leaf (only tea).
Analysis revealed a gap in the market: Pure Leaf lacks flavor excitement, AriZona lacks premium ingredient perception, and Calypso is viewed as a high-sugar treat. This allows Lemon & Leaf to enter as a sophisticated, fun daily drink with added health benefits like vitamin and electrolyte content.
UX/UI analysis
After reviewing competitor brand design, site functionality, and checkout flow, it became clear that the Lemon & Leaf visual identity and website needed to bridge the gap between aesthetics and utility—combining a clean visual hierarchy with a frictionless, native checkout flow that the current market lacks.
Visual brand design
AriZona
Calypso
Pure Leaf
Uncluttered design with white space
Organized, easily navigable content
Fonts and graphics used consistently
Complimentary color combinations
Clear product-finding paths
Few calls to action, styled similarly
Range of product types on home
Bespoke product imagery on home
Site functionality
AriZona
Calypso
Pure Leaf
Clear navigation, menus, and footers
Site search feature
Locate products in-store
Product reviews available
Support and contact information
Social responsibility info available
Social media links
Unique selling point on home
Checkout flow
AriZona
Calypso
Pure Leaf
Native checkout on site
Limiting checkout distractions
Visual identity present in checkout
Progress indicators
Form fields labeled
Clear rules for data entry formats
Completed steps collapse or hide
Non-critical fields deprioritized
Information architecture
I established the site structure early, mapping out entry points across the header and footer navigation. Form follows content: by finalizing the structure before starting the visual design, I ensure that the site design serves communication goals and user needs.
A site map diagram of the Lemon & Leaf navigation, branching from Home into shop and account paths.A site map diagram showing the Lemon & Leaf structure across Shop, About, Contact and Other sections.
User task flow
For this project, I focused on a straightforward task flow where the user enters the website from the home page, adds a product to the cart, and checks out.
A dark user flow diagram mapping the checkout journey, with a legend for actions and decisions.A user flow diagram in yellow, pink and blue mapping steps and decision points in the order process.

Creative

A hand-drawn wireframe sketch of a Lemon & Leaf product listing page.A hand-drawn wireframe sketch of a shopping cart panel with a checkout button.A hand-drawn wireframe sketch of a checkout page showing contact, delivery and payment sections.A hand-drawn wireframe sketch of an order confirmation page with an order summary.A hand-drawn wireframe sketch of a homepage layout with stacked content blocks.A hand-drawn sketch exploring Lemon & Leaf navigation bar layouts and logo placement.
Web exploration
After mapping out the content and flow of website pages, I jumped into sketches to explore how to best communicate the information and organize the checkout form fields.
Home wireframe
I focused on clarifying product-finding paths, ensuring users can navigate intuitively via search, store locators, or curated collections depending on their intent. This includes a tabbed product carousel that shortens the path to purchase—users can preview key product data and add items to their cart directly from the home page.

The home page also highlights important brand pillars including social responsibility, origin stories, and community engagement to align with the values of the target audience.
A tall greyscale wireframe of a full Lemon & Leaf page layout.A greyscale wireframe of a Lemon & Leaf product page with supporting content sections.
Cart overlay wireframe
The cart preview drawer opens when a user adds a product to their cart or clicks the cart icon in the nav menu. This provides immediate feedback and allows users to review their selection(s) without navigating away from the shopping experience.

I also integrated cross-sell opportunities and a free shipping incentive to encourage additional sales early on—ensuring the final checkout flow remains streamlined and distraction-free.
A mobile cart panel showing selected drinks, a frequently bought together row and a checkout button.A Lemon & Leaf homepage headed "Global flavors, meet classic refreshment" with the cart panel open.
Checkout wireframe
To minimize cart abandonment, I designed a checkout flow that prioritizes brand immersion and reduces cognitive load. Instead of relying on Shopify checkout templates like our competitors, I extended the site's visual system (including typography, grids, and iconography) to the payment phase to maintain user confidence.

To lower perceived effort, I removed unnecessary navigation links and adopted a three-step accordion layout—showing progress indicators, progressively disclosing information, and preventing form fatigue. Features like default guest checkout, input masks, and deprioritized promo code fields further minimize friction, while trust indicators provide the final reassurance needed to convert.
A mobile checkout screen with order summary, contact info, delivery and payment steps.A desktop checkout page with contact info, delivery and payment steps beside an order summary.
Order confirmation wireframe
Beyond standard order verification, the goal for this page was to increase user engagement and post-purchase retention. To ensure the experience remained open-ended, I integrated several decision paths for continued interaction. This includes a 'Continue shopping' CTA, a streamlined account creation feature, and referral program access. Additionally, the full navigation links return here to encourage further exploration of the site.
A tall mobile order confirmation screen with order details and newsletter signup.A desktop order confirmation page reading "Thanks for your order!" with an order summary.
A mobile "Our impact" section describing Lemon & Leaf's commitment to farms and communities.A Lemon & Leaf site footer with product imagery and a newsletter signup panel.A mobile homepage headed "Global flavors, meet classic refreshment" with press logos beneath.The Lemon & Leaf "Meet the squad" shop page with the cart panel open.A mobile store locator page reading "Find Lemon & Leaf in a store near you" with retailer logos.A Lemon & Leaf reviews section headed "Our fans are bubbling" with customer review cards.A mobile reviews section headed "Our fans are bubbling" with five-star customer quotes.A Lemon & Leaf order confirmation page with shipping, payment method and order summary panels.A mobile checkout screen showing the contact info step and a continue to delivery button.
High fidelity web design
The website uses a consistent, curated visual language to build trust with a warm and positive vibe. A dopamine-inducing palette invokes playfulness, positioning the drink as a lifestyle accessory. Fluid wave motifs mimic the product to guide the user’s eye. Quirky display fonts and clean sans-serifs create a hierarchy that is easy to scan, but full of character. The result is a digital experience that feels as vibrant as the beverage itself.
A laptop on a woven outdoor chair displaying the Lemon & Leaf homepage.A group of friends taking a selfie together outdoors, laughing.A phone against a blue sky showing a Lemon & Leaf refer-a-friend offer.A phone against a blue sky showing a Lemon & Leaf referral screen with two hands toasting.A laptop against a cloudy sky displaying a Lemon & Leaf newsletter signup page.Two people standing beside crates of fruit in an orchard.
A laptop on a woven outdoor chair displaying the Lemon & Leaf checkout page.A phone in a cloud-shaped frame showing a Lemon & Leaf "Join the club" screen.
A hand picking a ripe fruit from a tree.Friends photographed from below against the sky, arms raised.
A phone on a woven chair showing the Lemon & Leaf cart panel.
The Lemon & Leaf wordmark embossed on a yellow surface.A Lemon & Leaf sticker seal closing a brown paper package.The Lemon & Leaf wordmark in black on a textured green background.
Logo design
The logo uses letterforms that are both geometric, but also wavy with loops and swoops. This plays with the contrasting concepts of the brand being fun yet sophisticated, or polished yet exploratory. The mixed case logo appears more friendly and provides a contemporary and refined look for balance. A subtle graphic mirrors a liquid splash or fruit seeds, providing a conceptual nod to the product.
A hand reaching for Lemon & Leaf Coconut Lime & Thai Tea cans beside a fresh lime.An illustration of a lime beside a halved coconut.
A Lemon & Leaf Strawberry can balanced on a white trainer against a blue sky.
The back of a Lemon & Leaf Lavender & Chamomile can showing nutrition facts, on magenta.An illustration of a daisy beside a sprig of pink flowers.
A person holding an armful of Lemon & Leaf cans against their chest.An illustration of a lemon with leaves and scattered seeds.
A Lemon & Leaf Strawberry & Rooibos Chai can beside fresh strawberries on a pink background.An illustration of a strawberry with green leaves.
Packaging and illustration
The can design is centered around illustrations with clean vectors and handmade textures to signal craft quality and natural ingredients. This again mirrors the playful yet sophisticated brand personality. The wave motifs communicate refreshment, while the white space and simple layout stands out from the noise of beverage aisles. The result is a friendly, bold, and easy to scan product design and packaging that promises a multi-sensory flavor journey.
A grid of Lemon & Leaf flavour name tags in pastel outlined pills.A list of Lemon & Leaf flavour combinations shown as outlined tags on cream.
Style guide
I created a scalable design system—defining brand and semantic colors, responsive typography, and interactive components that comply with WCAG standards. This library ensured visual consistency and streamlined UI iteration and development.
A colour palette sheet showing the Lemon & Leaf brand tints in grey, yellow, green and blue.A brand colour specification sheet showing purple, orange, red and semantic colour ramps.
A colour token sheet showing the full Lemon & Leaf palette across grey, yellow, green and blue.
Color guide
A typography scale sheet showing display and heading styles at three breakpoints.
Headings guide for desktop
A heading specification sheet listing H1 to H6 with font sizes, line heights and tracking.
Headings guide for mobile
A paragraph style sheet showing body text sizes from extra large to small with specifications.
Paragraph guide
A spacing variables panel listing named spacing tokens and their pixel values.
4px scale spacing system
A button component set showing default buttons in several sizes and two styles.
Primary buttons with 50% corner radius
A desktop layout grid overlay with evenly spaced pink columns.
Desktop 1280px grid with 20px gutter
A mobile layout grid overlay with four pink columns.
Mobile 375px grid with 20px gutter
Desktop 1280px grid with 20px gutter and
mobile 375px grid with 20px gutter

Impact

Maddie Moe reached out to me to learn more about FDA requirements, and I was blown away when I saw her work for Lemon & Leaf. She took the time to really understand the unique design requirements of consumer beverage packaging. The finished result is a complete, turn-key beverage brand that not only looks gorgeous, but also functions effectively in a physical space.
Colton Starley, Sr. Designer at Humm Kombucha
Colton Starley,
Sr. Designer at Humm Kombucha
A new UX benchmark
I designed a competitive UX that is above the RTD market baseline—
removing friction and raising the bar for usability standards.
Capturing more sales
I replaced overwhelming checkouts with a branded, distraction-free flow that lowers user effort, builds trust, and prevents cart abandonment.
A strategic design edge
I built a user journey that is cleaner than AriZona, friendlier than Pure Leaf, and has a better branded checkout than Calypso.
Attracting fans, not just customers
By crafting a personable brand voice, I created an engaging 
environment that fosters genuine community and loyalty.
Category disruption
This loud and proud B2C identity fills a distinct void in the RTD 
beverage market and challenges established competitors.
Branding built for scale
I established a style guide and component library to ensure 
visual consistency across all brand touchpoints.
Scope of work
Analysis and strategy
Competitor analysis
Definition of target consumer
Website IA
User flow
Visual identity
Logo
Brand illustrations and swag
Accessible color schemes
Typography
Digital and UX/UI design
Product packaging
Photography art direction
Naming and communication
Brand naming strategy
Names for 12 flavors
Brand voice
Website and product copy
Implementation
Brand guidelines
UI component library
Retail design consultation
Mockups
1/2
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